Do you have questions about how to use the system?

Here we show you the fastest way to reach the support team.

Recommendation: before writing, have a screenshot and the name of the screen or module where your question came up.

Steps to find your support channel

  1. Locate your Rupipest WhatsApp support group or channel.
  2. Identify yourself using your company code.
  3. Indicate whether your inquiry is about the web or mobile app.
  4. Briefly describe what you wanted to do and what happened.
  5. If possible, attach a screenshot to speed up assistance.
Example message:
Hello, I need help with Rupipest. My company code is [your company code]. I have a question in the section I am using and I am attaching a screenshot.
Company code
Not available in this view

If you do not see your code here, ask your administrator or sign in from an authenticated session.

What to send to support
  • Your company code.
  • Module or section name.
  • Screenshot of the issue.
  • Brief explanation of what you were trying to do.
Additional information
Review our terms and conditions here.
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